Weiner Benefits Group (WBG) is now in its ninth decade of serving the insurance and financial needs of businesses and individuals in Delaware. WBG offers all aspects of employee benefit services including the latest and most innovative platforms used to communicate and deliver them effectively. They provide traditional group medical, dental, life and disability insurance, as well as human resource and retirement plan consulting and individual financial products.
WGB was founded in 1938 by George J. Weiner, whose tradition of great service still forms the core philosophy of WBG, long after his passing in 2010. His partners hired the third and present generation of partners: Michael D. Reckner, Louis D. Memmolo and Debra S. Shears. Each of these experienced professionals has been with the company for over 20 years.
“Weiner Benefits Group is one of the largest, most comprehensive privately owned employee benefit consulting firms in the region,” said Memmolo, who has over 35 years of experience in the employee benefits, insurance and financial services industry.
“We also connect with our clients on a personal level,” Memmolo continued. “The relationships we have built in this process are one of the key aspects of how our firm differs from others in the industry. We take a holistic view on clients’ financial well-being.”
Shears added, “We don’t just look at plans and costs. We also think outside the box to come up with creative ideas to uniquely meet the needs of each individual company and its employees. We work to maintain high levels of employee satisfaction while meeting the goals of the organization.”
Education is an important component of the service provided to clients. Shears said, “We thoroughly educate and advise so that everyone really understands their benefits rather than having to guess and struggle when they eventually have to use them.”
Memmolo said, “That education isn’t just limited to our base of knowledge. In order to ensure the employer and employees are well informed, we often enlist our extended relationships with accountants, attorneys, human resource consultants and other advisors. You can rely on us to provide education on the best platforms and programs for each individual client — a customized, personalized approach.”
In all that they do, Shears noted, “we make sure our clients are compliant with federal and state laws.” They stay informed through their extensive continuing education and professional associations such as IFEBP, NAHU, and SHRM. Reckner currently serves on the Agent Advisory Board to the Delaware Insurance Commissioner.
WBG blends technology and traditional customer service models. “Our firm was founded on the customer service — the kind of service where life insurance planning was done sitting across the kitchen table from a family, looking them in the eye, and making sure that, by the time coffee was served, that family was financially protected. That’s entirely different from today’s computerized voice response units and the FAQ page on a website.” Reckner said. “We definitely recognize that the use of technology can enhance a client’s experience, so we blend the two. We don’t force clients into technology. It’s all about making things easier for the client, not easier for us.” Reckner stated.
An important aspect of the firm’s longevity is its interacting with and helping the community whenever possible. WBG serves through various associations, scholarships and volunteer opportunities. Memmolo said, “We feel it is very important to support our community, our clients’ and their charitable efforts.”
Weiner Benefits Group is located in Wilmington in the Artisans’ Bank Building at 2961 Centerville Road. For more information, call (302) 658-0218 or visit www.weinerbenefitsgroup.com.