Thinkific™, the course platform supporting Learn Tourism which Southern Delaware Tourism (SDT) partnered with to create its Tourism Ambassador Program, has announced that SDT has won the 2024 Customer Support Award category in the organization’s Learning Excellence Awards.

Thinkific™ allows people and businesses to create and market online courses, communities and other digital products. They provide the platform used by Learn Tourism which, in turn, assists and supports tourism organizations like SDT with the instructional framework needed for SDT to create its popular Tourism Ambassador Training Program.

Daniela Ochoa, content marketing specialist with Thinkific™ said, “We were particularly impressed by SDT’s commitment to empowering community ambassadors and how it has created exceptional experiences for visitors of the Southern Delaware region and elevated local tourism.

“SDT’s outstanding work has also earned a spot in The Book of Thinkific Plus, our new annual publication highlighting our platform’s most innovative and impactful programs.”

Scott Thomas, executive director of Southern Delaware Tourism has been pleased with the response to SDT’s Tourism Ambassador Program since its launch last spring. “The engagement with our course from our business community and our residents has been enthusiastic and overwhelmingly positive. Our program has graduated nearly 50 ambassadors in just a few short months and many more are currently in the process of completing their training.”

SDT’s training program is designed to educate frontline hospitality and retail workers on the many wonderful things Southern Delaware has to offer so they can readily and confidently use the expertise they gain to provide information and suggestions to visitors.

Additionally, because Southern Delaware is a resort area with a large and active year-round population, the course is open to the wider community as well, allowing residents to learn about and appreciate all Sussex County has to offer so they, too, can actively assist visitors they come across in their day-to-day activities.

For information or to sign up for the course, visit southdeltap.visitsoutherndelaware.com/courses/ambassador.